For Gill Lee, the most valuable aspect of DDS services has been the strong professional relationship she has built with one of our sales representatives, David. His reliability, attentiveness, and commitment to meeting her requests have made a significant difference in her daily work. No matter the challenge, David always takes her needs seriously and does everything he can to provide support.
When asked whether DDS has met her expectations, Gill’s response was clear: not only have her needs been met, but they have been exceeded. From essential maintenance and equipment to supplies like toner and staples, every detail is taken care of. One of her standout favourites is the personalised delivery service that DDS has provided, along with their efficient paper-cut management system, which has streamlined processes within the school.
What Sets DDS Apart:
- Immediate responsiveness: The entire DDS team is always ready to assist, ensuring that any issue is addressed without delay.
- Comprehensive service: Support is provided with no questions asked, ensuring a seamless experience.
- Reliable and advanced products: DDS ensures that their technology keeps pace with the latest advancements.
- Adaptability to evolving needs: Their solutions help improve efficiency within the school environment.
- Commitment to customer satisfaction: The team remains on-site until everything is fully operational and the client is completely satisfied.
What We Are Most Impressed By:
As we approached our upcoming contract renewal, DDS presented us with an exceptional offer that would streamline our printing infrastructure. The new plan consolidated our devices into a single model, enabling unlimited black and white and colour printing while also addressing inefficiencies in photocopier placement throughout the school. This thoughtful approach has significantly improved staff workflow and productivity, ensuring a smoother and more efficient experience for everyone.
Client Testimonial Video:
Gill Lee
School Technician, Wellington Secondary College
